Terms & Conditions

Payment

A 50% credit card deposit is required to start your order.

For orders under $300 we require the full amount. When your order is complete your credit card will be run for the remaining balance plus shipping charges and sales tax if necessary. Sales tax will be applied for California residents. Orders paid by check require full payment which includes the cost of the fixtures, freight charges and taxes if necessary before we begin production. If you have any questions please call 888-835-5681.

Change or Cancel an Order

Should you need to change or cancel your order please contact us within 3 business days of the date you placed the order, otherwise production will have already begun and the order may be subject to a 15% restocking charge.  Large orders can be subject to a higher restock charge. 

Order Errors

We work closely with each of our customers to help them select the perfect style , finish and glass option to fit in your home. If on the rare occasion a fixture has been ordered incorrectly or a change in plans requires a fixture to be returned it will be subject to a 15% restocking charge. This restock charge covers the original production costs plus inspection, possible repairs and new packaging.   Large orders can be subject to a higher restock charge.  A fixture that has been installed is not returnable. Each fixture must be returned to our factory within 15 days of the original ship date and be in the same condition and packaging as it was originally shipped. Contact our customer service staff for details about your specific order.

Privacy Policy

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Contact Info

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Receive a 5% discount off the sale price on your first order.

Cannot be combined with other promo codes.

A Division of America's Finest Lighting & Mailbox Co.

Contact Info

Sutter's Mill Lantern Company

Address
975 N. Enterprise Street
Orange, CA 92867

888-835-5681
714.771.5714
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ENTER YOUR EMAIL
FOR A 5% DISCOUNT
on your first order.

Cannot be combined with other promo codes.
Code will be provided in e-mail sign up confirmation.

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